Deposits & Withdrawals

Can I change the bank card attached to my account?
To add a new payment method, you need to click on the ‘Account’ tab in the top right corner, then click on the ‘Deposit’ tab. In this menu, you’ll find the ...
Wed, 19 Mar, 2025 at 1:36 PM
How do I make a deposit?
Without stating the obvious, you’ll need to have an account with us! Log yourself in and then select the ‘Deposit’ option on the ‘Account’ tab. From there y...
Wed, 19 Mar, 2025 at 12:56 PM
How do I make a withdrawal?
You’ll need to make sure you’re logged into your account. Then click the 'Withdraw' option on the 'Account' tab. You’ll be able to withdraw ...
Wed, 19 Mar, 2025 at 12:57 PM
How long will my withdrawal request take?
It can vary depending on the payment method you used. A withdrawal made to a debit card usually takes between 2-5 working days.
Wed, 19 Mar, 2025 at 12:56 PM
What is the security code on my debit card?
The security code is on the back of your debit card, on the white strip along the middle. It’s the last three digits on the right-hand side. Sometimes it’s ...
Wed, 19 Mar, 2025 at 12:57 PM
Which currencies can I deposit in?
We accept deposits in Sterling and Euros. You’ll be asked to choose the currency you want to use when you register.
Wed, 19 Mar, 2025 at 12:57 PM
Which payment methods do you accept?
We accept debit cards (Mastercard, Visa) 
Wed, 19 Mar, 2025 at 12:55 PM
Why is my bank card being declined?
The first step is to check you’ve entered your information correctly – it’s easy to make a mistake. If you’ve done this and your it’s still being declined, ...
Wed, 19 Mar, 2025 at 12:58 PM